Blog

Return Policy

60-Day Returns
We hope you see real results with JuveRest! However, if you are not 100% satisfied, you may return your order within 60 days of purchase for a refund, minus shipping costs. Our 60-day trial period allows for plenty of time to adjust to a new way of sleeping with your JuveRest pillow.

Like a butterfly, it may take several nights to transition. For tips and tricks visit our comfort page here.

JuveRest cannot accept returns of merchandise purchased from other retailers. If your product was not purchased at juverest.com, please contact the retailer where the product was purchased for information on its return policies.

 

Return Instructions 

  • Request a return within 60 days by filling out the contact form or by emailing us at customerservice@juverest.com.
  • Indicate the reason for your return request.
  • You will receive instructions by email within 3 business days. 
  • The customer is responsible for return shipping cost.
  • Products must be returned in original packaging and include all parts.
  • JuveRest will not issue a refund for any returns that are lost or damaged.
    Return Processing
    After we receive your return package, please allow 7-10 business days for your refund to be processed and credited back to the original method of payment, minus return shipping cost. Please note banks, credit cards, and PayPal may take longer to post funds to your account.

     

    Warranty Claims
    Should you receive defective products, the return is covered under the Limited Warranty.
     
    Contact
    Email: customerservice@juverest.com