International Shipping

How do I place an international order?

After your selected items have been added to your cart, go to “My Cart” and then select “Go to International Checkout.”

When will I receive my order?

Your order will be shipped by United States Postal Service (USPS) Priority International Mail from the United States. Expected delivery times after ordering are listed below:

  • Canada: 5-10 days
  • Europe: 10-20 days
  • Asia: 10-16 days
  • Africa: 10-16 days (via FedEx International Economy only)
  • Outside USA, Europe, Canada, Asia: 10-20 days
What are the shipping costs?
Item Canada Europe Africa All Other Countries
Pillow $39.95 $55.00 $200.00 $60.00
Repl. Cover $10.00 $12.00 $30.00 $13.00
Additional import costs

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

How do I check the status of my order?

Refer to the order summary you received at the end of the checkout process, or log into your account and follow “Your Orders” instructions.